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Hardpoint Systems

The done-for-you customer system for home services

Never Lose Another Job to a Missed Call

Hardpoint Systems catches every call, turns it into a booked job, and gets you rehired. Set up and run for you, for $289 a month with no contract.

A tablet showing the Hardpoint dashboard for a plumbing business, with a phone in front of it showing the same business's app: conversations, calendar, reviews, and a text-back button. Sample data.

Built for home-service trades

  • Plumbing
  • HVAC
  • Electrical
  • Landscaping
  • Roofing
  • Cleaning
  • Painting
  • Pest control

Everything You Need to Stay Booked, All in One Place

Sixteen services, three jobs, one flat price. Set up for you and run for you.

  • Catch the call

    Missed calls get a text back in seconds, every enquiry gets a reply inside a minute, and your personal number stays off the website.

  • Booked job

    Quotes get followed up until they answer, customers book and pay a deposit by text, and a quiet week fills from your own list.

  • Get found, get rehired

    Your Google profile managed, a website built free and rebuilt yearly, and a review asked for, answered and shared after every job.

Ready to see how Hardpoint Systems would run for your business?

01Catch the call

Catch the Call, Every Time

Every call, form and chat answered in seconds, even when you cannot.

  • Missed-call text back

  • Sixty-second lead response

  • Website chat

  • Business number, compliance filed

A phone showing a missed call texted back within seconds, and the customer booking a visit in the same thread. Sample conversation.

Texted back in 8 seconds, while you were on the job.

02Booked job

Turn It Into a Booked Job

Quotes get chased, jobs get booked and paid, and past customers come back.

  • Booking and reminders

  • Quote follow-up until they answer

  • Text-to-pay and deposits

  • Past-customer reactivation

A phone showing the week’s bookings and a deposit paid by text. Sample data.

Booked, reminded, and the deposit paid by text.

03Get found, get rehired

Get Found, Get Rehired

A Google profile that gets you found, a website built free, and reviews that get you chosen.

  • Automated review requests

  • AI review response

  • Google Business Profile and local SEO management

  • Free website, rebuilt yearly

A phone showing a Google Business Profile, a new five-star review, and the reply drafted for it. Sample data.

A new review, and the reply drafted before you saw it.

The app

Run the Whole Thing From the Phone You Already Carry

One inbox for every call, text, chat and form. The calendar customers book into. Every review, answered in a tap. It is set up before you get it.

  • On your phone and in any browser
  • Nothing to install for your customers
  • Set up before you get it
  • The app conversations list, showing recent customer messages with unread counts. Shows the platform’s sample data.

    Conversations

  • The app calendar in month view with booked days marked. Shows the platform’s sample data.

    Calendar

  • The app dashboard showing tasks due, unread messages and appointment counts. Shows the platform’s sample data.

    Dashboard

Why Hardpoint?

The System You Need. Run by the People Who Built It.

  • The price is on the website

    One figure, everything listed. No call needed to find out what it costs.

    See the pricing page

  • You own what matters

    Domain in your name, number portable, customer list yours to export.

    See the questions

  • No contract to get out of

    Month to month, $0 down, cancel any time.

    Confirmed at signup

  • No tricks in the review flow

    Requests go to every customer, not just the ones we expect to be happy.

    See the review requests

  • The numbers stay visible

    Calls, missed calls, bookings and reviews on the dashboard. Bad weeks say so.

    From your first month

  • You deal with the builder

    No account manager, no tier above yours. If you need an agency team, this is not it.

    The first time you email

4.8

Rated 4.8 on Google from 12 reviews.

Entered by the studio from client feedback; shown exactly as written.

What clients say

“It's literally one system that catches every customer we were losing before.”
LRLaura RodriguezJanuary 2025
“Very straightforward pricing and no hidden fees. The service is exceptional.”
JCJoseph ClarkJanuary 2025
“The review system works on autopilot. We have so many more 5-star reviews now.”
RRRebecca RobinsonDecember 2024
1/3

Hardpoint Resources

View all resources

Questions about Hardpoint? You’re in the right place.

What does it cost?

$289 a month, flat, with everything included. There is no setup fee, nothing to pay to start, and no tier where some of it is missing.

If you do not already have a website, building one is part of signing up. If you do have one, we plug the system into it.

Is there a contract?

No. It is month to month and you can cancel any time, with no minimum term, no notice period and no cancellation fee.

We can do that because the plan is to keep you for years by being useful, not by holding you to a signature.

How long until it is running?

Seven to ten days from the point we have your details.

Missed-call text back, the inbox and the business number usually go live first, because they are the pieces costing you money today. The website and the review system follow inside the same window. Search ranking is the one thing that takes months, and anyone who promises otherwise is guessing.

Do I have to set anything up or learn new software?

No. It is set up for you and run from one app on the phone you already carry.

Your side is a short form at the start, then answering messages in one inbox the way you already answer texts. If you never open the app, the text-backs, the follow-ups and the review requests still run.

What if I already have a website?

We plug into it and leave it where it is. The chat, the booking form and the review display all work on a site somebody else built.

If your current site is holding you back we will say so, and a replacement is still included rather than an extra. That is your call, not a condition of signing up.

Who owns the website, the number and the customer list?

You do. The domain is registered in your name from day one, the business number can be ported out, and the customer list is yours to export at any time.

The one thing we own is the software running on top of them, which is what the monthly fee pays for.

More on the FAQ page, and everything $289 a month includes on pricing.

Ready When You Are

No contract, no setup fee, and a system that fits any home-service trade. If you do not have a website, we build one as part of signing up.

An electrician working inside an open panel.